When will my Subscription and/or Shop order ship?

Subscription crates:

Our domestic subscription shipments start shipping on the 10th of each month, and usually arrive 7-10 business days after they ship. If your shipment does not arrive between 7-10 business days and/or tracking has not updated, please contact us so we can either track down or replace your shipment. For non-continental U.S. states and territories, your delivery times may take a bit longer. 

Our international subscription shipments start shipping on the 10th of each month and delivery time can vary due to customs and location. If your shipment does not arrive within 3-4 weeks and/or tracking has not updated, please contact us so we can track down or replace your shipment.

Shop orders:

All Shop orders are fulfilled within 3-5 business days. For domestic orders, shipments will arrive within 3-5 business days after they ship. For non-continental U.S. states and territories, your delivery times may take a bit longer. For international shop orders, if your shipment does not arrive within 3-4 weeks and/or tracking has not updated, please contact us so we can track down or replace your shipment.


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