How do I access patterns/videos?
If you purchased a pattern or video tutorial prior to 2017, you can access it by logging into your account and clicking "My Files".
For regular monthly and quarterly crates, you'll always receive an insert card or booklet that includes a direct link to access all of your patterns on one page. It usually will look something like this: www.knitnow.co/MONTH
Each month, the link will give you access to a PDF file that can be downloaded as many times as you'd like. Some patterns may also offer a free Ravelry download depending on the designer's preferences.
If you purchase an individual pattern on our store, you will receive an email with a big blue button to download your pattern from your order confirmation page.
If you have any trouble accessing your purchased patterns or one of the patterns featured in a crate, just email us by clicking here and we will further assist you.