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Shipping

Why is my shipment taking an indirect route?

All major carriers use a hub-and-spoke system to deliver packages. This means that when shipments leave our warehouse, they go to the nearest hub regardless of their final destination. They are sorte…

Updated 10 months ago

Do you ship internationally?

Our subscription Crates and Shop orders currently ship worldwide. Some delivery times may take longer than others depending on the destination.

Updated 10 months ago

How much does shipping cost for Shop items?

All Shop orders will incur a shipping and handling fee based on real-time carrier rates. At checkout, you'll be able to choose your preferred shipping method. The recipient of any shipment from KnitC…

Updated 10 months ago

How much does shipping cost for Subscriptions?

All of our KnitCrate subscriptions include the shipping fee in your monthly subscription price--this includes the U.S. and around the world. For international orders, the recipient of any shipment fr…

Updated 10 months ago

What if I want to change my shipping address?

You can change your shipping address at any time by logging into your account. To update the address your subscription crate is shipped to - click on "Manage My Subscriptions" then click edit next to…

Updated 10 months ago

How can I track my shipment?

You will receive an email with tracking information once your order has been printed to be shipped. Once you have received your tracking email please allow 24-48 business hours for your tracking deta…

Updated 10 months ago

When will my Subscription and/or Shop order ship?

Subscription crates : Our domestic subscription shipments start shipping on the 10th of each month, and usually arrive 7-10 business days after they ship. If your shipment does not arrive between 7-1…

Updated 10 months ago

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