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Shipping

Why is my shipment taking an indirect route?

All major carriers use a hub-and-spoke system to deliver packages. This means that when shipments leave our warehouse, they go to the nearest hub regardless of their final destination. They are sorte…

Updated 3 months ago

Do you ship internationally?

Our subscription Crates and Shop orders currently ship worldwide. Some delivery times may take longer than others depending on the destination.

Updated 3 months ago

How much does shipping cost for Shop items?

All Shop orders will incur a shipping and handling fee based on real-time carrier rates. At checkout, you'll be able to choose your preferred shipping method. The recipient of any shipment from KnitC…

Updated 3 months ago

How much does shipping cost for Subscriptions?

All of our KnitCrate subscriptions include the shipping fee in your monthly subscription price--this includes the U.S. and around the world. For international orders, the recipient of any shipment fr…

Updated 3 months ago

What if I want to change my shipping address?

You can change your shipping address at any time by logging into your account. To update the address your subscription crate is shipped to - click on "Manage My Subscriptions" then click edit next to…

Updated 3 months ago

How can I track my shipment?

You will receive an email with tracking information once your order has been printed to be shipped. Once you have received your tracking email please allow 24-48 business hours for your tracking deta…

Updated 3 months ago

When will my Subscription and/or Shop order ship?

Subscription crates : Our domestic subscription shipments start shipping on the 10th of each month, and usually arrive 7-10 business days after they ship. If your shipment does not arrive between 7-1…

Updated 3 months ago

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